![]() ![]() One of the advantages of posting notifications to a Slack channel is that it doesn’t interupt the user’s FileMaker session – if they are in the middle of modifying a record they won’t notice any scripts running on hidden windows etc. ![]() Depending on the expected volume of incoming messages this could be a dedicated channel or an existing channel that is monitored by the staff in the organisation that need to react to incoming messages. Another option we’ve deployed for some customers recently who are also using Slack (the popular collaboration tool which organises conversations into channels) involves pushing notifications to a nominated Slack channel when new incoming SMS messages are received. Like all the other methods we’ve used over the years there are a number of disadvantages to this approach, not least of which is that it uses AppleScript so it’s limited to macOS users.
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